Kindness is so important. One kind action can change someone's day (or maybe even their life!). Some people may seem hard to crack but one simple act of kindness could be enough to make even the toughest person become a softie. I'll give you an example. Once a week, on my way home from school, I stop at the same gas station and usually have the same gas attendant (we don't have to pump our own gas in New Jersey!). For months, I would dread seeing her frowning face walk approach my car, only to ask what I wanted in the most nasty of tones. Now, don't get me wrong, I totally understood where she was coming from. I would be bitter too if I was a thirty-something year old woman working at a no-name gas station in one of New Jersey's shadier towns. One day, I rolled down my window and before she could say anything, I complimented her shirt. Yes. It was that simple. "Pretty shirt!" I said. And she smiled a huge smile, complete with a humble giggle and all. I was shocked and elated, as was she. One kind gesture can crack the toughest nut!